Are you in the pet boarding business?
Do you want to gain more customers, increase revenues, and expand into new business opportunities?
Who is John Kent?
He is an entrepreneur, father, and an author. As a former business banking insider with the skills and knowledge of what makes a business excel, he and his family took over a faltering dog kennel in 2016. Together, they grew revenues by 300% in less than three years, not only making it profitable, but one of the premiere pet boarding companies in their region. John is driven to excellence, a trait he’s now offering to other kennels in his pursuit to enhance the industry.
Ready to start learning about what makes a boarding facility profitable?
Here are the pillars John built his company on…
Pillar 1 - Leadership
Good leaders don’t just tell others what to do, they show them and then walk beside them when the need arises. An organization will only be as strong as her people. Leadership is all about making those people stronger.
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Pillar 2 - Customer Centric Approach
With a boarding company, you have two levels of clients. Not only do you have to focus on the experience of your guests, but their families too. It isn’t just about having good customer service. It’s about putting the customer first in everything you do.
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Pillar 3 - Operational Efficiency
Whether you use a CRM or not, how you operate your business will allow you to seek out new opportunities and focus on higher-level organizational goals.
Pillar 4 - Financial Intelligence
From planning to connecting to the right people, your financial intelligence will affect both sides of the ledger.
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Not sure what your next steps are?
Follow John for insights into the industry and join our mastermind group to see how other kennel professionals are becoming a success.